Saturday, November 19, 2011

Busy

Sorryfor the lack of posting lately. We have been busy with the move. And we just got internet and TV today. We decided to go with Comcast and Pat ordered it Monday. He paid extra for overnight shipping of the install it yourself cable boxes. We didnt get the stuff til Wednesday. Then after we he set it up, we tried to activate it, there was a problem. He called and was transfered to literally 8 different people before being hung up on. After calling back, yelling at a machine and being transfered 3 more times, he got a hold of someone who knew what they were doing. Comcast never came out to set the outside box up and wouldn't be there until Saturday (today). Pat was annoyed no one told him about that when he ordered. Whats the point of rush shipping just for them it sit around for three days and not be able to use them. So we were refunded the shipping. And the guy was also a gamer. Pat and him were talking about Battelfield for a while. Then the guy gave us the fastest speed internet for only $10 extra (usually $50-70 extra) a month and HBO and Starz free.
I am just happy to have internet and TV again...not that i missed much with out them.

Another post about the move and my most embarresing moment ever should come soon...

1 comment:

  1. I am glad to know it's fixed now, but I'd like to find out what happened when you called us.

    If you don't mind, will you please contact me, provide your info and a link to this page at the email provided below?

    Thanks in advance and I apologize for the experience.

    Mark Casem
    Comcast Corp.
    National Customer Operations
    We_can_help@cable.comcast.com

    ReplyDelete